{"id":623,"date":"2021-04-07T07:39:22","date_gmt":"2021-04-07T07:39:22","guid":{"rendered":"https:\/\/gaviaspreview.com\/wp\/qempo\/?post_type=service&p=623"},"modified":"2026-05-14T07:33:22","modified_gmt":"2026-05-13T22:33:22","slug":"get-support","status":"publish","type":"page","link":"https:\/\/servgate.jp\/en\/get-support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t
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\r\n 4 easy steps to get support!<\/span>\r\n <\/h2>\r\n
The TeamViewer QuickSupport software lets us connect securely to your computers, access files and applications, and control your desktops as though we were helping you in person.<\/div>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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With TeamViewer, you can start a remote support session in just 4 steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. Open a ticket\u00a0HERE<\/a><\/strong>. Our engineer will contact you\u00a0very soon and might ask you to download and execute TeamViewer.
2. Download TeamViewer QuickSupport on your computer (ideally to your Desktop)
3. Execute TeamViewer QuickSupport and wait until the application provides you your unique ID and password
4. Provide the ID and password to our support team and leave TeamViewer running until our engineer connects<\/p>

Once connected,\u00a0our engineer can see your\u00a0desktop screen, take control of\u00a0your mouse and keyboard, and fix your computer issues on the spot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Working Process<\/span><\/div>\r\n \r\n \r\n

\r\n How It Works<\/span>\r\n <\/h2>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"windows-10-sapphire\"<\/figure>

TeamViewer Host for Windows (Unattended access)<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRustDesk Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\"windows-10-sapphire\"<\/figure>

TeamViewer QuickSupport for Windows (no installation required)<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRustDesk QS Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\"\"<\/figure>

TeamViewer QuickSupport for Mac (no installation required)<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

4 easy steps to get support! The TeamViewer QuickSupport software lets us connect securely to your computers, access files and applications, and control your desktops as though we were helping you in person. With TeamViewer, you can start a remote support session in just 4 steps 1. Open a ticket\u00a0HERE. Our engineer will contact you\u00a0very […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-623","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/pages\/623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/comments?post=623"}],"version-history":[{"count":88,"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/pages\/623\/revisions"}],"predecessor-version":[{"id":3847,"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/pages\/623\/revisions\/3847"}],"wp:attachment":[{"href":"https:\/\/servgate.jp\/en\/wp-json\/wp\/v2\/media?parent=623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}