4 easy steps to get support!
The TeamViewer QuickSupport software lets us connect securely to your computers, access files and applications, and control your desktops as though we were helping you in person.
With TeamViewer, you can start a remote support session in just 4 steps
1. Open a ticket HERE. Our engineer will contact you very soon and might ask you to download and execute TeamViewer.
2. Download TeamViewer QuickSupport on your computer (ideally to your Desktop)
3. Execute TeamViewer QuickSupport and wait until the application provides you your unique ID and password
4. Provide the ID and password to our support team and leave TeamViewer running until our engineer connects
Once connected, our engineer can see your desktop screen, take control of your mouse and keyboard, and fix your computer issues on the spot.
How It Works
TeamViewer Host for Windows (Unattended access)
TeamViewer QuickSupport for Windows (no installation required)
TeamViewer QuickSupport for Mac (no installation required)